Product Safety and Recall

Product Safety and Recall

If challenged, your company may need to demonstrate that it has actively minimised any safety risks, undertaken detailed testing and provided appropriate instructions to avoid customer misuse. If you are unable to do so, you could find yourself facing a costly and damaging product recall or even criminal prosecution. I handle urgent recall proceedings, advise on consumer contract remedies, and manage communications with regulators to reduce litigation and claim risk.

A product safety or liability incident can be hugely expensive. In fact, the average cost of a product recall can be as much as several million pounds. However, direct costs are only part of the equation: the reputational damage can have a far greater impact on your bottom line. What’s more, whilst your products are not available, your customers could be buying from your competitors – and they may never come back.

That is why it is important to obtain expert legal advice. I can advise you at every stage of the process, from the moment an issue arises through collating information and assessing risks to liaising with regulators should a product need to be removed from the market. I will be here to help you comply with the law, deal effectively with any regulatory challenges and obtain the best possible outcome if you find yourself prosecuted. Where appropriate, I also advise on cross-border issues and international arbitration clauses in supply chains touching the UK market.